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2017 Fare Collection & TransITech Conference - Program

This page is an overview of the conference schedule and subject to change.

 

Sunday, April 2

Fare Collection 101 Q&A

10:30 a.m. - 12 p.m.

Are you new to Fare Collection and have questions?  We want all attendees to fully participate in the conference. This time is set aside for those that may have questions, or need explanations of concepts, types of systems, or even terms.  Subject matter experts will be on hand to help you understand the issues in the various session discussions that you will hear during the conference.  Facilitator
  • Endya M. Freeman, CPA, Chair, Fare Collection Systems Committee; Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL

Registration

12 - 5 p.m.

Lanyards sponsored by Giro
company logo

Research & Technology Committee

1 - 2:30 p.m.
Chair, Manjit Kaur Sooch

Fare Collection Systems Committee Programs & Planning Subcommittee

1:30 - 2:30 p.m.
Chair, Christina Belmont

Fare Collection Systems Committee Programs Subcommittee

3 - 4:30 p.m.
Chair, Endya M. Freeman, CPA

Information Technology Committee

3 - 4:30 p.m.
Chair, David Jackson

CCTV Working Group Meeting

4 - 5 p.m.
Facilitator
  • Michael Cairl, Senior Manager, Engineering Operations, STV Incorporated, New York, NY

Emerging Techology Subcommittee

5 - 6 p.m.
Chair, Mike Nabhan
 

Monday, April 3

Continental Breakfast

7 - 8 a.m.

Registration

7 a.m. - 5 p.m.

Welcome

8 - 8:30 a.m.
Panelists
  • J. James Capozzi, Principal Technical Specialist, WSP USA, N. White Plains, NY
  • Kim R. Green, Member, APTA Board of Directors; Chair, Business Member Nominations Committee; Senior Advisor, Genfare, Elk Grove Village, IL
  • William Tsuei, PMP, CPA, CSM, Member, APTA Board of Directors; Director of Information Technology, Access Services, El Monte, CA
  • Jeffrey C. Arndt, President and CEO, VIA Metropolitan Transit, San Antonio, TX
  • Hope Andrade, Board Chair, VIA Metropolitan Transit

General Session (FC)

8:30 - 10 a.m.
Moderator
  • Jannet M. Walker Ford, Member, APTA Board of Directors; Chair, American Public Transportation Foundation; SVP, Strategy, Growth & Key Accounts, Americas, AECOM , Jacksonville, FL
Presenters
  • Jeffrey C. Arndt, President and CEO, VIA Metropolitan Transit, San Antonio, TX
  • Paul Comfort, Esq., Vice President - Business Development, Trapeze Group, Columbia, MD
  • David Leininger, Immediate Past Chair, Financial Management Committee; Executive Vice President, Chief Financial Officer, Dallas Area Rapid Transit, Dallas, TX
  • John O. Adler, CPPO, Member, APTA Board of Directors; Vice President, Procurement, Dallas Area Rapid Transit, Dallas, TX

Autonomous and Connected Vehicle (TT)

10:15 - 11:45 a.m.

Find out what these developing concepts mean to public transportation. Work is under way demonstrating the benefits of key components and what implications there are for safety and operational efficiency. Moderator
  • William Tsuei, PMP, CPA, CSM, Member, APTA Board of Directors; Director of Information Technology, Access Services, El Monte, CA
PresenterTesting Transit Bus Collision Avoidance Warning Systems in Revenue Operations - Active Safety Collision Warning Pilot in Washington State
  • Dr. Jerome Lutin, Ph.D., P.E., Principal, Jerome M. Lutin, PhD, LLC, Monmouth Junction, NJ
PresenterConnected Commuter: The Next General of Passenger Satisfaction
  • Dr. Jia-Ru Li, Ph.D., Chief Executive Officer, Lilee Systems, Inc., San Jose, CA (invited)
Driver and Passenger Safety: Live Look and Listen
  • Alex Fay, Vice President of Business Development, GMV Syncromatics, Los Angeles, CA

Revenue Management & Control (FC)

10:15 - 11:45 a.m.

This session will look at a variety of topics that drive the financial of an agency. These include creative fare calculations to help limit customer service interaction, uses of big data for customer engagement, tools to analyze how changes in fares impact fare box recovery as well as auditing methods.


Stakeholder Engagement in Advanced Payments
  • Sasha Pejcic, Managing Principal, Transit Advisory Lead, Stantec , Dallas, TX (invited)
Improving the Rider's Transit Experience with Big Data
  • Walt C. Bonneau, Jr., M.E., Principal Consultant, Infineon Technologies North America Corp., Milpitas, CA (invited)
Automated Fare Correction
  • Mark Langmead, CHRP, Director, Compass Operations, South Coast British Columbia Transportation Authority (TransLink), New Westminster, BC (invited)
Port Authority Cash Auditing
  • Joseph Maritato, Manager Revenue Collections, Port Authority of Allegheny County, Pittsburgh, PA (invited)

Lunch

12 - 1 p.m.

Lunch VIVI VIA!

12 - 1 p.m.
Presiding
  • Jeffrey C. Arndt, President and CEO, VIA Metropolitan Transit, San Antonio, TX

Mobile Apps (TT)

1:15 - 2:45 p.m.

Now an emerging component of any transit operation mobile applications present challenges and opportunities. Learn from the experience of practitioners working in the field to deploy innovative mobile apps. Moderator
  • William Tsuei, PMP, CPA, CSM, Member, APTA Board of Directors; Director of Information Technology, Access Services, El Monte, CA
PresenterThe Emergence of Apps and the Potential for Transit
  • Steven Halberstadt, Clever Devices Ltd., Woodbury, NY
PresenterMobility Without Limits
  • Pepper Harward, Vice President, Transit Solutions, Routematch Software, Inc., Atlanta, GA (invited)
  • Zack Browne, Co-Founder, Token Transit, San Francisco, CA

New Fare System Implementation and integrations (FC)

1:15 - 2:45 p.m.

Come and learn about successful system implementations in Vancouver, Dallas, Portland, Tampa, and Budapest. Solutions include cloud based back office systems, best price fare calculations, account based bus and rail systems, regional solutions and more.Moderator
  • Alesia Cain, Vice Chair, Research & Technology Committee; Executive Consultant, Macro a Division of Ross & Baruzzini, New York, NY
PresenterBKK Budapest - Implementation of a Next Generation Account Based Ticketing System
  • Eric R. Reese, COO, Bytemark, Inc., New York, NY
PresenterHow Cash and Smart Fares can Change the Way you Collect Fares
  • Tina Morch-Pierre, Assistant Vice President, Innovation, Dallas Area Rapid Transit, Dallas, TX
PresenterMetro Vancouver's Smart Card & Fare Gate System Implementation
  • Kurt Pregler, Director, Compass System Delivery, South Coast British Columbia Transportation Authority (TransLink), New Westminster, BC
PresenterTampa's Region-wide Fare System - Integration with CAD/AVL and Other Third Party Vendors
  • Emmanuel Nunez, Manager of Retail Sales and Revenue, Hillsborough Area Regional Transit Authority (HART), Tampa, FL
Presenter
  • Debra Woodward, Director of Information Technology, Pinellas Suncoast Transit Authority, St. Petersburg, FL
PresenterTriMet's Fare Collection System
  • Toshi Forrest, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland, OR

Communicating with Customers (TT)

3 - 4:30 p.m.

Where would we be without social media. An essential component of any public endeavor, new approaches are emerging every day to enhance customer experience in public transportation.Moderator
  • Steve Young, Vice Chair, Information Technology Subcommittee; Vice President of Technology & Innovation, VIA Metropolitan Transit, San Antonio, TX
PresenterBetter Transit Alerts through Open Data and Social Media: The TRANSIT-alerts System in Boston
  • Ritesh K. Warade, Director, IBI Group, Boston, MA (invited)
PresenterSocial Media and Traditional Communication: How to Use Both to Reach More
  • Paul Comfort, Esq., Vice President - Business Development, Trapeze Group, Columbia, MD (invited)
PresenterBus Stop Beacon's: Transit Wayfinding for People with Visual Impairments
  • Michael J. Walk, Research Scientist & Program Manager, Texas A&M Transportation Institute, Austin, TX
PresenterUse of Social Media to Improve the Rider Experience
  • Nathaniel Parker, Chair, Fare Collection Systems - Data & Information Management Subcommittee; CEO, moovel North America, LLC, Portland, OR (invited)

Interoperability (FC)

3 - 4:30 p.m.

Transit is not the only transportation option in town anymore and riders now expect to go seamlessly between the options they have. This session will talk about how these providers can work together to build an integrated solution. Topics will include Bike Share, connected vehicles and integration of payment systems. PresenterImplications of Connected and Automated Vehicles on Transit
  • Larry Yermack, Strategic Advisor, Cubic Transportation Systems, Jacksonville, FL (invited)
PresenterExpanding NFC Caoability with AppEplorer
  • Randy Cochran, Business Development Manager, NXP Semiconductors, San Jose, CA (invited)
PresenterMultimodal Payments Convergence - Progress and Potential
  • Michael Dinning, Director, Multimodal Programs and Partnerships, Volpe National Transportation Systems Center, Cambridge, MA (invited)
PresenterTransit Integration's Role in Bike Share
  • Lee P. Jones, Director of Sales and Marketing, Trek/B-Cycle, Waterloo, WI (invited)

Reception

5 - 6 p.m.

Reception co-sponsored by Genfare and APTA
company logo
 

Tuesday, April 4

Registration

7 a.m. - 4:30 p.m.

General Session Cyber Security (TT)

8 - 9:30 a.m.

Unfortunately, now a growth industry, cyber security is dominating the headlines in all fields of endeavor. Public transportation is a potential target for service disruption and potential safety implications. Moderator
  • Leigh Weber, CISSP, Cybersecurity Specialist Leader, Cybersecurity Analysis, Ltd., Chicago, IL
Cyber Security and the Design Build Process
  • Anthony Lee, Sr. Security Program Manager, Premier Management Corporation, Baltimore, MD
PresenterCyber Security and the Design Build Process
  • Jay Williams, ICS/SCADA Cybersecurity Business Development Director, Parsons Corporation, Centreville, VA
Presenter
  • Ken Keiser, Parsons Corporation, Centreville, VA
PresenterInformation Security does not Equal IT Security: Why you Need it and How to Build it?
  • Ing. Alex Di Giacomo, EE, METM, Chief Information Security Officer, Sound Transit, Seattle, WA (invited)
PresenterCybersecurity in Fare Collection
  • Francois Baylot, Strategy & Marketing Director, Thales RCS, Bretigny sur Orge, France

Love it or List it (FC)

9:45 - 11:15 a.m.

Join us for a fun and informative session in the style of the HGTV show Love it or List it. Suppliers agencies, and consultants will try to convince the audience to "Love it" - keep your existing system with upgrades or "List it" - replace your system with completely new technology. You will help make the decision based on facts each side will provide. Moderator
  • Nancy Brooks, Deputy Director, Fare Collection Systems & Services, Maryland Transit Administration, Baltimore, MD
PresenterLegacy Farebox Sustainment
  • Aaron Lawson, Director of Engineering, PSI Repair Services, Inc., Livonia, MI (invited)
  • Santosh Mishra, Associate Director |Practice Lead, IBI Group, Boston, MA
  • Ben Whitaker, Head of Innovation, Masabi Ltd., London, United Kingdom
  • Eric R. Reese, COO, Bytemark, Inc., New York, NY
  • Willy W. Dommen, Regional Transportation Lead, Accenture, San Francisco, CA

Wireless Technologies (TT)

9:45 - 11:15 a.m.

Wireless is here and becoming more pervasive. Once  upon a time it was just voice, but today’s radio has expanded to offer CAD/AVL, maintenance data, customer WiFi, security, onboard payment systems and much more.In this session we’ll look at not only the legal and regulatory aspects of guaranteeing wireless service availability for transit, but also some emerging technologies and how they fit into the existing framework.Moderator
  • Louis F. Sanders, Director of Marketing, Ayers Electronic Systems, LLC, Richmond, VA
PresenterCommunication Choices Made Simple
  • Sarah Bayer, Event Manager, Clever Devices Ltd., Woodbury, NY
PresenterTaking Advantage of lo T Solutions - Low Cost & Efficient Ways to Connect Transport
  • Dr. Jia-Ru Li, Ph.D., Chief Executive Officer, Lilee Systems, Inc., San Jose, CA
PresenterRemotely Interacting with riders at your bus stops and shelters
  • Rick Wood, President and Chief Executive Officer, CHK America/Connectpoint, Goleta, CA

Innovation Initiative (TT)

1:15 - 2:45 p.m.

In order for our industry to move forward we must embrace innovation, look for new ideas and applications and be willing to look beyond the way we have done business. Examples of this form or innovation are offered here.Moderator
  • Angela Miller, Member, APTA Board of Directors; Director, Global Customer Solutions, Cubic Transportation Systems, Jacksonville, FL
Continual Innovation Through Diverse Funding Sources
  • Paul Comfort, Esq., Vice President - Business Development, Trapeze Group, Columbia, MD
Efficient Workforce Management in a Digital World
  • Robert Mulder, IVU Traffic Technologies Inc., Berkeley, CA
The Match Between Trip Planning, Rider Abilities and Service Scheduling
  • David Fabi, General Manager, Development and Technologies, GIRO Inc., Montreal, QC
Unmanned Areal Vehicles at Denver RTD
  • Mike Nabhan, Chair, Emerging and Innovation Technology Subcommittee; Asset Performance Manager, Regional Transportation District, Denver, CO

Mobile Ticketing (FC)

1:15 - 2:45 p.m.

Mobile ticketing is a big topic of discussion in fare collection today. This session brings four of the industry's leading players to discuss the latest in project implementations including integrations with other fare collection suppliers, use of mobile for employer and 3rd party programs, as well as innovative image solutions concepts.Moderator
  • Gary A. Glasscock, VIA Metropolitan Transit
Which Mobile Technology Should Transit Agencies Deploy?
  • Michael DeVitto, Chief Strategy Officer, Waltz, New York, NY
Enterprise Solutions : Systems for Third parties to Purchase and Subsidize Fares
  • Adam McGavock, Director of Business Development, moovel North America, LLC, Portland, OR
Miami-Dade EASY Pay Platform Extends Signal Sign on and Payment Source to Non-Mass Transit Modes
  • Devin Patel, Vice President, Business Development, Passport , Charlotte, NC
PresenterHow to Scale an Electronic System in Phases with Mobile Ticketing
  • Ben Whitaker, Head of Innovation, Masabi Ltd., London, United Kingdom

FTA MOD Sandbox Project Round Tables

3 - 4:30 p.m.

FTA has awarded the first ever Mobility On Demand Sandbox grant in October 2016 to 11 grant recipients in an effort trying to experiement innovation technologies in the transit industry. Let's hear from five of the grant recipients about their projects and discuss the potential impacts to their operations and to the industry. Moderator
  • Robert Sheehan, ITS Joint Program Office, Research and Innovative Technology Administration, U.S. Department of Transportation, Washington, DC
  • Bibiana Kamler McHugh, Manager, Georgraphic Information Systems, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland, OR
  • Christopher Hawley Louis Cochran, AICP, Director of Service Planning, Hillsborough Area Regional Transit Authority (HART), Tampa, FL
  • Marla Westervelt, Sr. Manager, Urban Partnership Solutions, Bird, Los Angeles, CA
  • David Leininger, Immediate Past Chair, Financial Management Committee; Executive Vice President, Chief Financial Officer, Dallas Area Rapid Transit, Dallas, TX
  • Robert Antoniak, VP, Business Development and Strategy, Tripshot, Phoenix, AZ

Mobility Management (TT)

3 - 4:30 p.m.

There are a number of new technologies that have come on to the stage and transformed our industry. This
means customers have more choices than ever and are better able to complete their trips more efficiently. As technology and innovation progress, how do you choose the right technologies to complement your system? How do you choose which new innovations to champion, how to leverage new technologies to improve mobility for customers, and how to prepare and plan for future changes to the industry?Enabling Seamless Mobility Management Through Transit Solutions
  • Mac Brown, , Portland, OR
Innovative Communication in the Physical World
  • Steve White, Chief Product Officer, GMV Syncromatics, Los Angeles, CA
Transit Demand Management as a First and Last Mile Solution
  • Crissy Ditmore, Director of Strategy, Cubic Transportation Systems, Columbia, MD
Improving the user experience of a Transit Rider App
  • Adam McGavock, Director of Business Development, moovel North America, LLC, Portland, OR
What We learned by Integrating with Uber
  • Joshua Cohen, National Director, Policy, TransLoc Inc., Durham, NC

Project Round Tables

3 - 4:30 p.m.

Topic Round Tables

3 - 4:30 p.m.

User Groups (Transit Agencies Only)

4:45 - 6 p.m.
 

Wednesday, April 5

Continental Breakfast

7 - 8 a.m.

Registration

7 - 10 a.m.

Big Data (TT)

8 - 9:30 a.m.

Transit industry is a data intensive industry, counting the data coming from traditional back office functions, such as
financial, human resources, procurement, and other transit systems, such as fare collection, Intelligent transportation Systems, CCTV, …, and so on. How to combine the silo data into an integrated meaningful data source to assist the transit agency to overcome the funding shortfall and be able to operate more efficiently has become a hot topic.  Let’s take a look at what have been done by the transit peers as well as the new data tools to facilitate the processes.Moderator
  • Manjit Kaur Sooch, Member, APTA Board of Directors; Chair, Research & Technology Committee; Director of Systems and Software Development, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
Visualizing of Big Transit Data with a Geo-Spatial Application
  • Jon Lutterman, Senior ITS Engineer/Architect, Vehicle Systems, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland, OR
Get More from Your Data
  • Darren Dickson, Genfare, Elk Grove Village, IL
Performance Measurements Using Real-Time Open Data Feeds: The MBTA-Performance
  • Ritesh K. Warade, Director, IBI Group, Boston, MA

Small to Mid-Size Agencies (FC)

8 - 9:30 a.m.

Fare collection systems are not one size fits all. Small to mid-sized agencies need to find "Right Sized" solutions. This session will describe innovative technology solutions used in Europe and the US, how Lex-Tran used of partners like the University of Kentucky to leverage a successful implementation and how Grand Rapids used integration of systems to lead to their success. Moderator
  • Freddie C. Fuller, II, Secretary/Treasurer, APTA; Secretary/Treasurer, American Public Transportation Foundation; Secretary/Treasurer, APTA, APTA Audit Committee; Secretary/Treasurer, APTA, APTA Finance Committee; Vice President, Electronic Payment Systems, Jacobs, Woodbridge, VA
Case Study: Grand Rapids - Integrating Multiple Partners for a Successful Fare
  • Rod Ghearing, Interurban Transit Partnership (The Rapid)
Why Does 2010 Feel Like the Dark Ages for Fare Collection?
  • Fred Combs, Director of Planning, Technology & Community Relations, Lextran, Lexington, KY
Simple Solutions Using Technology
  • Sanford M. Weinberg, Director, Fare Development, Conduent Transportation, Columbia, MD

Intelligent Transportation Systems (TT)

9:45 - 11:15 a.m.

With many ITS components deployed in transit, where do we go next? Refining systems through integration and expansion can lead to savings in time and safety. What is new in the field and how can it be integrated into
existing systems.Moderator
  • Mary Franks, nMomentum Corporation, Suwanee, GA
Intelligent Transportation Systems Increases Ridership
  • Miguel Santamaria, Director, Transportation Business Development, Ericsson Inc., Plano, TX
Is Uber a Threat to Public Transit?
  • Thomas Standley, Business Development Associate, TransLoc, Indianapolis, IN
Next Frontier in ITS: Augmenting Existing Transit Operations Tools Using Emerging Technologies
  • Santosh Mishra, Associate Director |Practice Lead, IBI Group, Boston, MA
Past, Present and Future: Consultant Services and Agency Expectations
  • Carrie Butler, General Manager, Lextran, Lexington, KY

Maintenance

9:45 - 11:15 a.m.

Maintenance and state of good repair issues are critical in times when funding for new systems is difficult to come by. Come hear how other agencies and suppliers have found ways to extend the life of their equipment and continue to provide great service to their customers.  Vertical Integration for Small to Mid-sized Transit Agencies
  • Darren Dickson, Genfare, Elk Grove Village, IL
Getting the Most Value - in the Least Amount of Time - from Your Fare System Procurement
  • Michael J. Wilson, Managing Director, North America Public Transportation Lead, Accenture, Toronto, ON
Legacy Farebox Sustainment
  • Aaron Lawson, Director of Engineering, PSI Repair Services, Inc., Livonia, MI
Love Your Legacy System
  • Darren Dickson, Genfare, Elk Grove Village, IL

Lunch (on your own)

11:30 a.m. - 12:30 p.m.

Technical Tour

1 - 4 p.m.