Fare Collection Systems Committee 8:30 - 9:30 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusChair, Christina Belmont Technology for Vehicle Automation & Connectivity Subcommittee 8:30 - 9:30 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusChair, William Tsuei, PMP, CPA, CSM Information Technology Committee 10 - 11:30 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusChair, Megan C. Huff & David Jackson Fare Collection 10110 a.m. - 12 p.m.
Knox, 2nd Floor, Hyatt Regency Columbus Are you new to fare collection and IT tech? This casual, group session is a must for newbies and those that have not attended the conference in recent years. This time is set aside for those that may have questions, or need explanations of concepts, types of systems, or even terms. Subject matter experts will be on hand to help you
understand issues that will be discussed in the various sessions during the conference. This is the session where you can connect, meet a new friend, and learn to navigate the world of fare collection and IT.
Moderator- J. James Capozzi, Principal Technical Specialist, WSP USA
Panelists- Alex Litchfield, Vice President, Business Development, Strategic Sales, Vix Technology (USA) Inc., New York, NY
- Edward H. Brandis, Jr., Business Development Dir. - Northeast, Genfare, Elk Grove Village, IL
- Matthew A. Baratz, Senior Consultant, WSP USA, Los Angeles, CA
Registration12 - 5 p.m.
County Foyer, 2nd Floor, Hyatt Regency Columbus Bags sponsored by Visa  Lanyards sponsored by GIRO Inc. Connected and Automated Vehicle Committee1:30 - 3 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusChair, Randy S. Clarke Research & Technology Committee 3 - 4:30 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusChair, Dr. Manjit K. Sooch Continental Breakfast7 - 8 a.m.
County Foyer, 2nd Floor, Hyatt Regency ColumbusRegistration7 a.m. - 5 p.m.
County Foyer, 2nd Floor, Hyatt Regency ColumbusMake sure to stop by moovel's Loyalty and Rewards station (located next to registration) to experience firsthand how we're helping agencies increase customer affinity and ridership through rewards. Opening General Session: Strategy. Technology. Innovation. Leadership. 8 - 9 a.m.
Regency Ballroom, 3rd Floor, Hyatt Regency ColumbusRecognizing the key drivers of innovation and understanding the critical role technology is impacting the industry is a must. There are multiple dynamics underlying technology trends. The opening session will explore the intersection of innovation, technology, and fare payments, and how they are driving changes in the transit industry. How do you know what’s a trend and what isn’t? With change as a constant, the key to success is learning how to keep pace, to innovate, and to nurture and develop value-creating ideas across your organization.
Session sponsored by Conduent Transportation
Moderator- Jeff Hiott, Washington Metropolitan Area Transit Authority (WMATA), Washington, DC
Introductory Remarks- Trudy Bartley, Board of Trustee Chair, Central Ohio Transit Authority (COTA), Columbus, OH
Keynote Speaker- Dr. Candace Brakewood, Assistant Professor, University of Tennessee, Knoxville, TN
Enhancing and Elevating the Ridership Experience Through Technology: We’re All Here for the Riders. 9:15 - 10:15 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusThis session will explore transit agencies’ management of mobile app data, engagement with users and their smart devices, and the usefulness of reported location data. There are exciting new ways to capture trip data while enhancing the user experience, but what do you to do with all of the data? The presenters will share challenges and solutions associated with rolling out new technologies to all level of riders and reporting relevant data with your Leadership. Session sponsored by Vix Technology (USA) Inc. 
Moderator- Michael Veltri, Pittsburgh Regional Transit (PRT)
How fare capping, virtual cards and open payments are elevating the rider experience in Portland- Eric Linxweiler, Chief Operating Officer, INIT Innovations in Transportation Inc., Seattle, WA
Using Fare Policy to Personalize Transit- Gary P. Googins, PMP, General Manager, Vix Technology (USA) Inc., Seattle, WA
Improving the Mass Transit Experience with Passenger Information Systems- Daniel G. Kelleher, Vice President, Business Development, Luminator Technology Group, Plano, TX
Improving Operational Efficiency with Digital Asset Management (CEU - 1.0 PDH)9:15 - 10:15 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusHow can you use data driven approaches to improve your agency’s maintenance operations’ efficiency and effectiveness? This session will provide examples of how agencies have improved their operations using state-of-the-art-tools and the newest maintenance functionality. Moderator- Bill Boston, Solutions Engineer, Trapeze Group, Cedar Rapids, IA
A Case Study For 10-20% Gain in Operating Efficiency- Frederic Bana, Chief Operating Officer, SYSTRA Consulting, Inc./SYSTRA Engineering, Inc., Los Angeles, CA
Mobile Tech in Asset Maintenance – Digital, Data-Driven Approach Transforms Maintenance- G. Satish, CEO, Connixt, Inc., Cerritos, CA
- Robert J. Spadafora, Sr. Executive Officer – Rail Fleet Services, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA
Modernizing Public Transportation with IoT9:15 - 10:15 a.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusThe Internet of Things (IoT) is revolutionizing many industries including transportation. IoT refers to the interconnection of computer devices embedded in various types of equipment and structures including mobile devices, vehicles, infrastructure, etc. This session will discuss several of the latest IoT applications in public transit.
Moderator- Julie Cagliostro, Chief Information Officer, Pinellas Suncoast Transit Authority, St. Petersburg, FL
Case Study: Implementation of Internet of Things in Southeast Area Transit, Zanesville OH- Dr. Jack Marchbanks, Director, Ohio Department of Transportation, Columbus, OH
- Sumithra Jagannath, President, ZED Digital, Columbus, OH
Your Track to the Future: Secure IoT Integrated Solutions- Tim Hopkins, COO IoT Engineering Platform, Envigilant Systems, San Jose, CA
Transit Case Studies – How Agencies are Improving Operations with IoT- Tim Quinn, CEO, Thingtech LLC, Atlanta, GA
Connected or Not: That’s the Problem! (CEU - 1.0 PDH)10:30 - 11:30 a.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusVehicle communication is the foundation for automated vehicles and supports near-term applications. We’ll explore different types of connected vehicle technologies and learn from the industrial experts.
Moderator- William Tsuei, PMP, CPA, CSM, Director of Information Technology, Access Services, El Monte, CA
Cutting Through the Hype: Unlocking the Potential of Connected Vehicles & Infrastructure for Transit- Andy J. Taylor, Director of Urban Mobility, Cubic Transportation Systems, San Diego, CA
The Power of Data in Mixed Fleets and Charging Infrastructure- Valery Kang, Director - Ebus, North America, ViriCiti LLC, Greenville, SC
Levels of Automation in Transit- Leslie Silvana Langley, Smart Cities and Mobility Technology Specialist, AECOM, Atlanta, GA
Dynamic Vehicle to Infrastructure Communications System – DV2I- Robert G. Ayers, President, Ayers Electronic Systems, LLC, Richmond, VA
Cybersecurity Implementations for Public Transit10:30 - 11:30 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusCybersecurity is on everyone’s mind given the rapidly evolving threat landscape. As those who would disrupt our operations become more sophisticated, we need to be more creative in addressing the threats. Careful planning as well as advanced technology will be necessary to maintain service. This session will feature approaches to accomplishing these objectives.
Moderator- Peter Anderson, CIO, Greater Cleveland Regional Transit Authority, Cleveland, OH
Security Challenges – Developing a Cybersecurity Framework- Mirza Ahsan Baig, Chief Information Officer, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
Cybersecurity in Fare Systems - A Multi-Layered Approach for Preventing and Responding to Attacks- Freddie C. Fuller, II, Vice President & Geographic Sales Manager, Jacobs, Woodbridge, VA
Modern Fare Payment: From Integration to Innovation (CEU - 1.0 PDH)10:30 - 11:30 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusAttend this panel for a broad discussion on new technologies in fare collection and payment. Everything from the procurement of new technology to the impact of its implementation will be discussed as we take a deep dive into how new solutions affect a transit agency, from agency operations to ridership. Session sponsored by Vix Technology (USA) Inc. Moderator- Gary P. Googins, PMP, General Manager, Vix Technology (USA) Inc., Seattle, WA
The State of Multi-Modal Fare Payment Integration- Jim Ziglar, Principal, Rebel Group, Washington, DC
Electronic Fare Collection – Our System Grew Old – What We Did About It- Dan Harmuth, PMP, CDPSE, IT Director, Utah Transit Authority, Salt Lake City, UT
- Gerald Van Wie, MBA, PMP, Fare Systems Program Manager, Utah Transit Authority, Salt Lake City, UT
Game Changer: New Fare Payment Technology for COTA, A Smart City- Lisa Rivera-LaMantia, AICP, Product Manager, Fare Technology, Central Ohio Transit Authority (COTA), Columbus, OH
Product Showcase Lunch11:30 a.m. - 1:15 p.m.
Battelle Hall South, 3rd Floor, Greater Columbus Convention Center
Lunch will be served in the vendor showcase area located in the Greater Columbus Convention Center. The vendor showcase will resume promptly at 5 p.m., followed by a reception at 5:30 p.m.
Improving Accessibility Through Data1:30 - 2:30 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusGeneral Transit Feed Specification (GTFS) helps in improving the independent mobility of riders with disabilities through the use of emerging intelligent transportation systems (ITS) and innovative mobile technologies. This session focuses on empowering data integration and innovative technologies such as wayfinding and navigation, ITS and assistive technologies, and automation\robotics to improve public transportation for people with disabilities and senior citizens.
Moderator- Stuart Crust, Scheidt & Bachmann USA, Inc., Lowell, MA
Improving Accessibility With Standard Data Specifications- Renee Autumn Ray, Senior Director of Transportation Policy, Hayden AI, Atlanta, GA
Answering the Question of Impairment to Change the Way We See the World- John Brown, Vice President, DriveABLE Assessment Centers, Inc., Edmonton, AB
Using Open Standards and Mobile Payment Technology to Help People with Disabilities and Senior Citizens- Chung Chung Tam, Product Director, Revenue Fare Collection, Metropolitan Transportation Authority, New York, NY
Lessons Learned - Fare System Implementations and Operations (CEU - 1.0 PDH)1:30 - 2:30 p.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusCome learn about successful fare system implementations and integrations! Let’s talk smart cards, mobile apps, smart cities, regional initiatives and innovations in fare collection. A panel of vendors and agency personnel directly involved in planning, policy development, implementation and operation of new fare system roll-outs will share best practices and offer a holistic view of how these projects impact stakeholders. Moderator- J. James Capozzi, Principal Technical Specialist, WSP USA
The Price is Right: Increasing Access to Opportunity Through Affordability.- Chrissy Russillo, Managing Director, Customer Communications and Services, King County Metro , Seattle, WA
Fare Collection Equipment Monitoring & Availability- David 7038694245 OToole, PE, Chief Engineer, moovel North America, LLC, Portland, OR
Next Generation Transport and Mobility Payments- Josh Martiesian, Urban Mobility, NA, Visa U.S.A. Inc., New York, NY
Stay Ahead of the Artificial Intelligence and Machine Learning Curve (CEU - 1.0 PDH)1:30 - 2:30 p.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusArtificial Intelligence/Machine Learning (AI/ML) are the software tools behind the Fourth Industrial Revolution. This session will provide some real-world examples of how these technologies are being successfully deployed in our industry.
Moderator- Rahul Sood, CTO, Regional Transportation District, Denver, CO
Big Data - Challenges, Opportunities and Initiatives at AC Transit- Mirza Ahsan Baig, Chief Information Officer, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
A Deeper View of AI Enabled Innovations and Technologies in Transit- Yousef Kimiagar, P.Eng., PMP, FIRSE, VP Advanced Technologies & US Rail Systems Lead, Hatch, Mississauga, ON
Machine Learning Provides Greater Safety and Efficiency to Transit Operations- Matthew Siwek, Director of Sales, Luminator Technology Group, Bothell, WA
Innovation in Transit Mobility Technology Part 12:45 - 3:45 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusAre you interested in the new technologies being used to support innovative mobility solution alternatives? This panel will discuss new technologies for operations, customer information, ride sharing, cost/contract tracking, and other functions related to new mobility solutions.
Moderator- Alesia Cain, Head of Umo Solutions and Market Development, Cubic Transportation Systems, New York, NY
Integrating Emerging Transportation Technologies with Transit- Josh Sikich, Transit Market Lead, HDR, Rosemont, IL
Innovating Together: Developing Partnerships to Level-up Transit Technology- Bonnie Crawford, VP of Sales Client Services, moovel North America, LLC, Portland, OR
- Steve Young, Masabi LLC, New York, NY
Using SDK's to create an integrated digital retail distribution network- Zachary Ascher, VP Business Development, North America, Masabi LLC, Milton Keynes, London, United Kingdom
- Katherine 3303346877 Conrad, Executive Director, NEORide, Ohio Transit Risk Pool, Wadsworth, OH
Rethinking Last Mile: From Strategy to Implementation2:45 - 3:45 p.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusAs transportation evolves and new modes flood the market, many wonder if these competing options pose a threat to ridership levels in public transportation. There’s no better time to examine how the transit industry can help riders complete their journey seamlessly. Come for an interesting and thought-provoking discussion on how to solve these problems and explore some solutions that are already in place. Session sponsored by Vix Technology (USA) Inc. Moderator- Carl Commons, Chief Sales Officer, INIT Innovations in Transportation Inc., Chesapeake, VA
Public Transit Ticketing in the Uber App - A World First Integration for Denver RTD with Masabi- Tonya R. Anderson, PMP, Sr Project Manager, Regional Transportation District, Denver, CO
- Josh Nicklin, Head of Global Sales, Masabi LLC, London, London, United Kingdom
Integrating Microtransit for Airport Trips - Lessons from Las Vegas- Emily Gates, Business Development, Transit app, Montreal, QC
- Michelle Whitney, Manager of Revenue Operations, Regional Transportation Commission of Southern Nevada, Las Vegas, NV
Smart Columbus – Mitigating Last Mile Challenges- Andrew Wolpert, Deputy Program Manager, Smart Columbus, Central Ohio Transit Authority (COTA), Columbus, OH
Transit Mobility Innovation Success Stories 2:45 - 3:45 p.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusMobility as a Service (MaaS) offers end-to-end trip support with an unparalleled user experience. This session will talk about transit agencies’ approach to MaaS including their success stories and lessons learned.
Moderator- Gary P. Googins, PMP, General Manager, Vix Technology (USA) Inc., Seattle, WA
$8 Million Michigan Mobility Challenge- Janet Geissler, Mobility Innovations Specialist, Michigan Department of Transportation, Lansing, MI
Mobility as a Service SJRTD- Jason Ellis, Vice President Professional Services, WeDriveU, Wayne, PA
Our Experience Integrating On-Demand Transit with Fixed-Route Bus Service for Safe Rides- Joseph Stephen Rank, Operations Director, Champaign-Urbana Mass Transit District, Urbana, IL
Game Night! Lessons Learned from Early Mobile Adopters4 - 5 p.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusGame Night! Lessons Learned from Early Mobile Adopters will be incorporated into an interactive game show format. Plan to be entertained while learning what Mobile Providers learned from working with agencies that adopted mobile platforms early. Mobile provider perspectives on agencies implementations can be entertaining and informative. “Come on Down” and be prepared to be a part of this information sharing session. Moderator- Endya M. Freeman, CPA, MBA, Immediate Past Chair, APTA Fare Collections Systems Committee; Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL
Facilitator- Alex Litchfield, Vice President, Business Development, Strategic Sales, Vix Technology (USA) Inc., New York, NY
Who's playing?- Max Letaconnoux, Systems Engineer, INIT Innovations in Transportation Inc., Chesapeake, VA
- Michael Stevens, Board Trustee & Chief Innovation Officer, City of Columbus, Central Ohio Transit Authority (COTA), Columbus, OH
- Zack Browne, Co-Founder, Token Transit, San Francisco, CA
- Doug Bermudez, Chief, EASY Card & Transit Service Centers, Miami-Dade Transit, Miami, FL
- Nicholas Ihm, Chief Technology Officer, Siemens Mobility, Inc`, New York, NY
- Tim Nizer, Manager Fare Services, Washington Metropolitan Area Transit Authority (WMATA), Washington, DC
Innovation in Transit Mobility Technology Part 24 - 5 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusAre you interested in the new technologies being used to support innovative mobility solution alternatives? This panel will continue the discussion about new technologies for operations, customer information, ride sharing, cost/contract tracking and other functions related to new mobility solutions.
Moderator- Alesia Cain, Head of Umo Solutions and Market Development, Cubic Transportation Systems, New York, NY
Multimodal Trip Planning: Including DRT Options through the GTFS-Flex Standard- Derek Edwards, Cambridge Systematics, Inc., Medford, MA
Transit Technology and Business transform Downtown Columbus- Eric Kaled, President, Genfare, Elk Grove Village, IL
Multi-Modal Trip Planning with Shared Use Mobility- Ritesh K. Warade, General Manager, Transit, Swiftly, Inc., Boston, MA
Mobile 2.0: A Deeper Dive on Business Models and New Approaches4 - 5 p.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusMobile payment is still one of the hottest topics in the transit industry, but is the honeymoon over? Customers and senior leadership love their new shiny mobile app, but after a couple of years are mobile app agencies still happy? The session will host panelists with well-established mobile apps to discuss the impact on their agency and personnel. Should ridership be fully integrated? Does mobile fit regional multimodal plans? Are back office fees too high? What are the agency goals to increase usage? And last but not least, what is next for an agency that already has an app!?
Moderator- Henry Rosen, Senior Vice President - National Fare Payments Practice Leader, WSP USA, Newark, NJ
Evaluating Different Business Models and Pricing Approaches for Mobile Ticketing- Nihit Jain, Associate, Manager - Transit Data, IBI Group, Boston, MA
Understanding the Financial Impacts of Transit Agency Partnerships with TNCs- Omar Farroukh, Consultant, WSP USA, Washington, DC
Product Showcase and Reception5 - 7 p.m.
Battelle Hall South, 3rd Floor, Greater Columbus Convention Center Reception cohosted by Genfare and Central Ohio Transit Authority  and 
Continental Breakfast7 - 8 a.m.
County Foyer, 2nd Floor, Hyatt Regency ColumbusRegistration7 a.m. - 4:30 p.m.
County Foyer, 2nd Floor, Hyatt Regency Columbus Make sure to stop by moovel's Loyalty and Rewards station (located next to registration) to experience firsthand how we're helping agencies increase customer affinity and ridership through rewards. CIO Roundtable on Innovation and Technology8 - 9 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusAt the CIO Roundtable, we have invited forward-looking CIOs to examine technology and innovation impact on the transit industry. We will share how these transit industry - leading agencies are not only modernizing legacy systems but redefining how IT works. Here, we will also hear the secrets of highly innovative CIOs to shift from being an IT order-taker to a next-gen technology leader.
Moderator- Dr. Manjit K. Sooch, Director of Innovation and Technology, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
Panelists- Mirza Ahsan Baig, Chief Information Officer, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
- Alesia Cain, Head of Umo Solutions and Market Development, Cubic Transportation Systems, New York, NY
- Michael Stevens, Board Trustee & Chief Innovation Officer, City of Columbus, Central Ohio Transit Authority (COTA), Columbus, OH
Fireside Chat: Best Practices from Fare Collection Experts8 - 9 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusCome join us and learn the ins-and-outs of fare collection! Hang out as we discover how today’s superstar subject matter experts started in the field, how they overcome daily challenges, and where they see the future of fare collection. This is a wonderful opportunity to hear from the brightest and best in the industry.
Moderator- Christina Belmont, Vice President of Marketing, SDI, Chicago, IL
Panelists- Endya M. Freeman, CPA, MBA, Immediate Past Chair, APTA Fare Collections Systems Committee; Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL
- Melisa Rousey, Financial Services Manager, Embark, Oklahoma City, OK
Advancing Mobility as a Service (MaaS) in the Transit Space9:15 - 10:15 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency Columbus Mobility services are expanding more rapidly than ever. How are transit agencies leveraging this technology to become mobility managers? What changes are needed to reinforce strengths that public transportation brings to the mobility table? How can transit agencies begin to operate as a mobility authority and as the backbone of the mobility landscape? Hear from members of APTA’s newly formed Mobility Standards Program, Mobility as a Service (MaaS) Working Group, and their work to develop a recommended practice for transit agencies to begin implementing MaaS. Drawing from transit leaders and transit agencies on the cutting edge of mobility innovation, this recommended practice aims to empower transit agencies to become mobility managers and enablers of mobility solutions in their communities.
Moderator- Freddie C. Fuller, II, Vice President & Geographic Sales Manager, Jacobs, Woodbridge, VA
Presenters- Adelee Marie Le Grand, AICP, Strategic Advisor, Intellectual Concepts LLC, Atlanta, GA
- Tna Morch-Pierre, Sr. Director, Innovation, Transdev, Lombard, IL
What is AV? Transit Industry’s Responses (CEU - 1.0 PDH)9:15 - 10:15 a.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusVehicle automation has been driving the technology spotlight ever since Google launched its self-driving technology in 2009. As most developments are related to private vehicles, the transit industry has started to deploy its own pilot projects and to experiment with different technologies. Come join some transit industry pioneers to learn from their experience.
Moderator- William Tsuei, PMP, CPA, CSM, Director of Information Technology, Access Services, El Monte, CA
Automation of Existing Buses - Pilot Success Report- Eric Bauer, Sr. Sales Director, LILEE Systems, San Jose, CA
Creating an Accessible, Automated, Electric Shuttle- Gary Miskell, Chief Innovation Officer, Santa Clara Valley Transportation Authority, San Jose, CA
Autonomous Bus Consortium- Gregory A. Walker, Sr Director, Advisory Services, AECOM, Tempe, AZ
Where Is My Bus? A Focus on Real Time Prediction9:15 - 10:15 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusRiders rely on real-time predictions, and their accuracy reflects on your agency’s image in the public. Predicting accurate bus or rail arrival time is a key challenge in the context of building efficient public transportation systems. This session will share agencies’ success stories and recommended best practices of developing efficient predictions.
Moderator- Dr. Manjit K. Sooch, Director of Innovation and Technology, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
The Next Step Toward Pervasive Real Time Information: The MBTA e-Ink Pilot Project- Sarah Anderson, Vice President, Cambridge Systematics, Inc., Cambridge, MA
Evaluating and Diagnosing Systematic Error in Real Time Predictions Using High Frequency Bus GPS- Dr. Eric Lind, Ph.D., Manager of Research & Analytics, Metro Transit, Minneapolis, MN
Improving Bus Predictions Using Machine Learning at TransLink- Ron Mok, Manager, Software Development, TransLink, New Westminster, BC
Innovative Technologies in Customer Information10:30 - 11:30 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusInnovative new transit technologies offer multiple benefits to operating agencies especially when technology is developed for the customer experience. This session will share ways to empower ITS solutions and data to improve the transportation decision making process and equip riders with high-quality information.
Moderator- Gary Miskell, Chief Innovation Officer, Santa Clara Valley Transportation Authority, San Jose, CA
Detour Aware GTFS/GTFS-RT – Accurate Schedule and Real-Time Information for All- Charlie Jackson, Senior Director of CX Innovation, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
Integrating Planning and Scheduling Via Technology- Leslie Taege, Senior Account Executive, Swiftly, Inc.
Smart Columbus: Empowerment through Transportation and Electrification 10:30 - 11:30 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency Columbus Smart Columbus is the smart city initiative for the Columbus Region. We have a vision that starts with the reinvention of mobility, which will lead us to a future beyond what anyone has yet imagined. As the winner of the U.S. Department of Transportation's (USDOT) first-ever Smart City Challenge, Columbus was awarded $50 million in grant funding and the designation as America's Smart City. We're "becoming smart" by embracing the reinvention of transportation to accelerate human progress. And with it, taking on the coveted job of teaching cities as they evolve similarly around the world. As the winner of the Smart City Challenge, Columbus seeks to demonstrate and evaluate a holistic approach to improving surface transportation performance; and where feasible, integrate this approach with other city domains such as public safety, public services and energy. Moderator- Mandy Kisling Bishop, President, Forward Momentum, LLC, Hilliard, OH
Panelists- Scott Lowry, Traffic Engineer, HNTB Corporation, Columbus, OH
- Mackenzie King, Delivery Lead / Product Owner, Smart Cities, Columbus, OH, Columbus, OH
- Sonja Summer, EIT 1, City of Columbus, Columbus, OH
Using Technology to Improve Electric Bus Operations (CEU - 1.0 PDH)10:30 - 11:30 a.m.
Fairfield, 2nd Floor, Hyatt Regency Columbus The future of mass transit is today. Game-changing advances in the cost and technology mean battery electric buses are ready for prime time. In a changing world of mobility, transportation agencies need the technology and software that will enable them to operate battery electric buses as efficiently as possible and to optimize charging strategies. Agencies need the technology infrastructure that will power innovative next-generation services, with routes and timetables designed for electric buses and charging management, to meet agencies’ demand service levels. This session will explore how technologies like intelligent charging management will result in a substantial improvement in efficiency and cost savings and will enable successful electric bus deployment.
Moderator- Jeff Hiott, Washington Metropolitan Area Transit Authority (WMATA), Washington, DC
Panelists- Omer Goldschmidt, VP, Strategy and Business Development, Optibus Inc.
- Jan C. Lesser, Business Development Manager, INIT Innovations in Transportation Inc., Chesapeake, VA
- Lauren Cochran Scoville, Vice President of Sales, North America, Proterra Inc., Burlingame, CA
General Session Luncheon: CEO Roundtable -- Visions of the Future11:30 a.m. - 1 p.m.
Regency Ballroom, 3rd Floor, Hyatt Regency Columbus Technology is rapidly changing and evolving. One of the greatest strengths a CEO brings is his or her vision. How can CEOs keep up with all the technologies available and determine what technology is the best fit for their organization? This session will explore the role of CEOs in leading their organization through new and innovative advancements that help the organization and the public they serve on a daily basis. Lunch sponsored by WSP USA 
Introductory Remarks- Philip G. Pasterak, P.E., Vice President/Director, Transit & Rail Technical Excellence Center, WSP USA, Chicago, IL
Moderator- Paul P. Skoutelas, President and CEO, American Public Transportation Association, Washington, DC
Panelists- Michael Hursh, General Manager, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
- Stephanie Wiggins, Chief Executive Officer, Los Angeles County Metropolitan Transportation Authority, Los Angeles, CA
- Nathaniel P. Ford, Sr., Chief Executive Officer, Jacksonville Transportation Authority, Jacksonville, FL
- Mark Donaghy, Chief Executive Officer, Greater Dayton Regional Transit Authority, Dayton, OH
How to Mobilize Your Agency to Be Truly Data Driven1:15 - 2:15 p.m.
Fairfield, 2nd Floor, Hyatt Regency ColumbusIn an age when technology is taking over, and data is a topic on everyone’s mind, how do we take advantage of data and turn it into actionable information? This session will help your agency move forward in this data-obsessed world.
Moderator- Jeff Hiott, Washington Metropolitan Area Transit Authority (WMATA), Washington, DC
Panelists- Garrett Vandendries, Product Director, Data & Analytics, Trapeze Group, Cedar Rapids, IA
- Janae Futrell, AICP LEED AP, AICP LEED AP, Owner and Founder, Civic Sphere LLC, Roswell, GA
- Kirk Talbott, CIO, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
Innovative Customer-Focused Apps (CEU - 1.0 PDH)1:15 - 2:15 p.m.
Delaware A-B, 2nd Floor, Hyatt Regency ColumbusAs our civilization becomes more digital and mobile, making your agency and the region more accessible through mobile apps is becoming paramount to make regional transportation successful. To make a positive impact, the mobile tools must harness available data to create practical alternatives for customers for making their travel decisions. This session will provide several examples of how to successfully deploy customer facing apps.
Moderator- Jackie Fernandez, Broward County Transportation Department
Including Your Passengers in App Development- Scott Schoessel, Medical Transportation Management, Inc. (MTM, Inc.), Overland Park, KS
Helping to Manage Urban Mobility Through Digitalization- Kseniya Shelkovskaya, Customer Success, Siemens Mobility, Inc., New York, NY
Open APIs For Shared Mobility as Critical to Transit Agencies- Dr. David Block-Schachter, Chief Business Officer, Transit app, Montreal, QC
Lessons Learned for Operations Technologies (CEU - 1.0 PDH)1:15 - 2:15 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusCome to hear lessons learned from recent operational core technology deployments and planning activities. The type and scope of transit technology varies with the size and service type of transit agencies. This session will share the real-world transit agency experiences of big and small transit operations.
Moderator- Rahul Sood, CTO, Regional Transportation District, Denver, CO
Best Practices for a 'Smooth' ITS CAD/AVL Deployment; Connected Bus- Sandra M. Lewis-Williams, Information Systems Project Manager, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
Mixed Reality and the Control Center: An Operations Case Study- Carl Stanton, Consultant, Macro a Division of Ross & Baruzzini, Lansdale, PA
- Charlie Jackson, Senior Director of CX Innovation, Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
Data Mining to Evaluate New Technology2:30 - 3:45 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusAs new transportation modes and technologies are being introduced in the industry, we must take advantage of all data sets available to assess whether the new operations are meeting our expectations for efficiency and effectiveness. This session will discuss how to harness big data to evaluate and manage new technology.
Moderator- Stuart Crust, Scheidt & Bachmann USA, Inc., Lowell, MA
Turning Big Data into the Big Picture- Xavier DeFrenne, Director, Conduent Transportation, Somerset, NJ
- Peter C. Comps, Fare Collection Systems Specialist, WSP USA, Chicago, IL
Predictive Analytics & ROI: Return on Insight- John Stoiber, President & CEO, Hallcon Corporation, Lenexa, KS
- Rob Balon, Chief Information Officer, Hallcon Corporation, Lenexa, KS
From Service Provider to Data Provider: Evolving Needs and Building for the Future- Jay Heim, Zero Emissions Sr. Program Manager, Community Transit, Everett, WA
Emerging and Innovative Technologies Test Drive Part 12:30 - 3:45 p.m.
Regency Ballroom, 3rd Floor, Hyatt Regency Columbus Integrating emerging/innovative technology requires a familiarity with existing and available technology, as well as factors which influence their design. If you didn’t have a chance to fully explore the new technologies and services at the Product and Services Showcase, you now have another opportunity to get a hands on discovering the new technologies in the transit marketplace. Exhibitors will give you a chance to learn more about what is available in the industry in an intimate table top setting. Attendees will have the opportunity for hands-on demonstrations of recent emerging and innovative technologies in an interactive learning environment. So, come explore how you can integrate new technologies into practice to improve the quality of services you provide your customers…internal and
external.
Presiding- Sanford M. Weinberg, Retiree, Sanford Weinberg, Orange Village, OH
Technologies for Vehicle Automation and Connectivity (TVAC) Roundtable Session 1 (CEU - 1.0 PDH)2:30 - 3:45 p.m.
Fairfield, 2nd Floor, Hyatt Regency Columbus AV Eco Systems & North America Projects
Whether it is for partial automation for L2/3 systems or reaching the holy grail of L4/5 systems, this session will examine the components, systems available to AV architects and to learn the development of AV projects in North America. We will kick off the session with AV technology landscape, followed by our expert panelists discussing the challenges they are facing in the pilot projects.
Moderator- Valentin Scinteie, MBA, Director Business Development, Transportation, Kontron America, Inc., Boisbriand, QC
Panelists- Jeff Peterson, Business Development Manager, Transdev, Cincinnati, OH
- Maureen Marshall, Senior Director, CALSTART, Pasadena, CA
- Kevin Salzer, MSP, AICP, Transportation Innovation Officer, Jacksonville Transportation Authority, Jacksonville, FL
- Randy Johnson, Director Government Affairs & Outreach, Access Services, El Monte, CA
- Tonya R. Anderson, PMP, Sr Project Manager, Regional Transportation District, Denver, CO
Best Practices in Data Analytics4 - 5:15 p.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusA session you won’t want to miss! This panel will discuss the value and insights that actionable data bring to a transit agency. How do you track on-time performance? How do you promote and push for increased ridership? How can you manage your data to improve National Transit Database (NTD) Reporting?
Moderator- William Slot, Chief Innovation and Sustainability Officer, LYNX - Central Florida Regional Transportation Authority, Orlando, FL
Using Transit ITS for Data Analytics: A Report on Current Developments & Perspectives on Challenges- Brendon Hemily, Ph.D., Principal, Brendon Hemily, Toronto, ON
Best Practices for NTD Reporting and Data Analysis- Dan McCaslin, Director of Operations, TransTrack Solutions Group, Cedar Rapids, IA
Integrated Service Information and Management Data Management- Robert G. Ayers, President, Ayers Electronic Systems, LLC, Richmond, VA
Emerging and Innovative Technologies Test Drive Part 24 - 5:15 p.m.
Regency Ballroom, 3rd Floor, Hyatt Regency Columbus Integrating emerging/innovative technology requires a familiarity with existing and available technology, as well as factors which influence their design. If you didn’t have a chance to fully explore the new technologies and services at the Product and Services Showcase, you now have another opportunity to get a hands on discovering the new technologies in the transit marketplace. Exhibitors will give you a chance to learn more about what is available in the industry in an intimate table top setting. Attendees will have the opportunity for hands-on demonstrations of recent emerging and innovative technologies in an interactive learning environment. So, come explore how you can integrate new technologies into practice to improve the quality of services you provide your customers…internal and external.
Presiding- Sanford M. Weinberg, Retiree, Sanford Weinberg, Orange Village, OH
Technologies for Vehicle Automation and Connectivity (TVAC) Roundtable Session 24 - 5:15 p.m.
Fairfield, 2nd Floor, Hyatt Regency Columbus Policy Challenge & International AV Projects In addition to the North America AV pilot projects, there are lots AV pilot projects happening in the world. Let’s kick off the session with our expert panelists sharing their overseas AV pilot projects in Finland, Taiwan and Europe and their successes and challenges. Moderator- William Tsuei, PMP, CPA, CSM, Director of Information Technology, Access Services, El Monte, CA
Panelists- Harri Santamala, CEO & Founder, Sensible 4 Ltd, Finland
- Eric Bauer, Sr. Sales Director, LILEE Systems, San Jose, CA
- Matthew A. Baratz, Senior Consultant, WSP USA, Los Angeles, CA
- Andy J. Taylor, Director of Urban Mobility, Cubic Transportation Systems, San Diego, CA
Continental Breakfast7:30 - 8:15 a.m.
County Foyer, 2nd Floor, Hyatt Regency ColumbusRegistration7:30 a.m. - 12 p.m.
County Foyer, 2nd Floor, Hyatt Regency ColumbusSafety & Security Technologies8:30 - 9:30 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusThis panel will address critical issues that transit faces in an environment with expanding risks. What are best practices addressing safety and security as key operating objectives of all transit providers? What’s new and effective and how can we improve as an industry?
Moderator- Jonathan H. McDonald, P.E., Global Director Systems & U.S. National Practice Leader/Rail & Transit, Hatch, Oakland, CA
Panelists- Milo John Hapag Lloyd, Consultant (Railway Signaling & Systems), Systra Consulting, Inc., London, United Kingdom
- Justin K. Smith, Director OT Security Architecture, Wabtec, Annapolis, MD
- Ed English, CEO, ELERTS Corporation, Hingham, MA
Advancing the Fare Collection Systems Committee Workshop8:30 - 10:45 a.m.
Delaware A-B, 2nd Floor, Hyatt Regency Columbus Continuing with the theme of change, the Fare Collection Systems Committee would like to pull all its members together for an interactive workshop. More than just discussion, we’d like to brainstorm ideas about what collective success looks like for us as a committee. Do we want to publish some thought leadership pieces? Do more educational webinars? Is there a purpose for us to form additional subcommittees? We’d like to pull together a
multi-year strategy for the committee and welcome all attendees to participate in putting a plan and path together for us to move forward.
Facilitators- Christina Belmont, Vice President of Marketing, SDI, Chicago, IL
- Endya M. Freeman, CPA, MBA, Immediate Past Chair, APTA Fare Collections Systems Committee; Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL
The Effects of Vehicle Automation on the Public Transportation Workforce (TCRP Workshop)8:30 - 10:45 a.m.
Fairfield, 2nd Floor, Hyatt Regency Columbus TCRP will lead this in-person workshop designed to gather industry input around the effects of automation on the workforce. The workshop will: 1) Present attendees with a profile of each transit automation use case, which will include:
a. Example operational scenario.
b. Presentation of anticipated timeline and supporting technologies.
c. List of likely impacted transit job classifications.
2) Then discuss moderating planning and policy decisions for discussion, for example:
a. For low-speed AV shuttles, how likely to continue safety driver when fully deployed? Or customer service agent? Or no staff support (Maybe available by video call?)
b. Do transit agencies see AV shuttles as tool to expand coverage, replace underperforming routes, augment / replace traditional ADA paratransit, etc.?
c. For automated yard operations, would cleaners / fuelers be most likely be placed in other roles?
d. For automated BRT – how likely to convert existing BRT lines to automated? If converted, how likely to remove the driver altogether or convert driver to customer service rep? 3) May feature breakouts, interactive polls, or other tools to collect data during the workshop.
Safety and Security Risk Relating to Technology Adoption9:45 - 10:45 a.m.
Delaware C-D, 2nd Floor, Hyatt Regency ColumbusIn this panel key industry leaders from both industry and transit will discuss the potential risks to organizations and operations from the implementation and use of more and more technology. Beyond cybersecurity, the panel will explore risks around organizational change management, intellectual property and systems assurance in transit technology. - Alireza Edraki, MASc, LLM, PEng, PMP, Associate Vice President, HNTB Corporation, New York, NY
Panelists- John Peter O'Grady, MA, CRSP, Chief Safety Officer (retired January 10, 2020), Toronto Transit Commission, Toronto, ON
- Benjamin Pasquier, Director of RAMS Engineering, Virgin Hyperloop One, Los Angeles, CA
- Yousef Kimiagar, P.Eng., PMP, FIRSE, VP Advanced Technologies & US Rail Systems Lead, Hatch, Mississauga, ON
- Leigh Weber, CISSP, Cybersecurity Specialist Leader, Cybersecurity Analysis, Ltd., Chicago, IL
Closing Session: Panel of Experts: Final Thoughts from Thought Leaders11 a.m. - 12 p.m.
Regency Ballroom, 3rd Floor, Hyatt Regency ColumbusExperts on fare collection, IT, and innovative technologies will answer your burning questions. Be sure to submit
questions for the panel throughout the conference.
Panelists- Jonathan H. McDonald, P.E., Global Director Systems & U.S. National Practice Leader/Rail & Transit, Hatch, Oakland, CA
- Endya M. Freeman, CPA, MBA, Immediate Past Chair, APTA Fare Collections Systems Committee; Revenue Manager, Jacksonville Transportation Authority, Jacksonville, FL
- Dr. Manjit K. Sooch, Director of Innovation and Technology, AC Transit (Alameda Contra-Costa Transit District), Oakland, CA
COTA Tour1 - 3 p.m. The Central Ohio Transit Authority is proud to showcase innovative approaches to fare payment, customer information and multimodal collaboration. Join us for a tour of COTA headquarters featuring our new Customer Experience Center, Mobility Lab and app-supported microtransit service COTA Plus.
Smart City Tech Tour1 - 3 p.m.
Experience the future of mobility and Columbus at the Smart Columbus Experience Center. Hear from the Smart Columbus team about the smart city projects underway, learn about the technology that's helping Columbus become "smart" and take a ride on Ohio’s first self-driving shuttle.
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