Continental Breakfast7:30 - 8:30 a.m.
Empire A Foyer, 2nd Floor, Hyatt Regency New OrleansLegal Affairs and Risk Management: Why Are We Here Together?8:30 - 9 a.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansRisk Management and Legal Affairs Joint Session
Remarks- Paul P. Skoutelas, President and CEO, American Public Transportation Association, Washington, DC
- Anthony A. Anderson, Partner, Thompson Coburn LLP, Washington, DC
- James Keane, General Manager, Operations Safety, Port Authority of NY & NJ, Jersey City, NJ
Registration8:30 - 11 a.m.
Empire A Foyer, 2nd Floor, Hyatt Regency New OrleansSexual Harassment: Leadership in the #MeToo Era9 - 10:30 a.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansRisk Management and Legal Affairs Joint Session
This interactive session will ignite an engaging conversation on the opportunities for legal and risk management professionals in the the #MeToo era. Diana Wagner-Hillard, Director EEO & Workforce Diversity for Bi-State Development Agency, will discuss how you can ensure your organization knows the risks of a harassment complaint, as well as how to effectively identify, investigate, and respond. Moderator- Jenifer M. Ross-Amato, JD, Senior Vice President, Alternative Delivery, WSP USA, Denver, CO
Presenters- Diana Wagner-Hilliard, J.D., Director EEO & Workforce Diversity, Bi-State Development Agency (dba Metro)
- Teri R. Fisher, CEO & Managing Partner, Insight Strategies, Inc., Torrance, CA
- James N. Foster, Jr., Partner, McMahon Berger, St. Louis, MO
Insurance and Risk Management: Litigation, Investigation & Public Disclosures10:30 - 11:30 a.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansRisk Management and Legal Affairs Joint Session
“If you can predict it, you can prevent it." This session will highlight recent court decisions in the area of enterprise risk management and what lessons risk managers can learn from these cases. Best practices in investigating insurance or self-insured claims and public disclosures will also be discussed. Attendees will walk away with the top trends as to litigation involving transit agencies and in enterprise risk management. Presenter- Bruce M. Smith, Member, Apperson Crump PLC, Memphis, TN
Break11:30 - 11:45 a.m.Luncheon: Cyber Security Risk, Mitigation and Insurance11:45 a.m. - 1:15 p.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansRisk Management and Legal Affairs Joint Session
Cyber risk management information is important to surface transportation operators because cybersecurity threats are real, and they can have real consequences for an organizations' operations and profitability. Listen to cybersecurity best practices and insurance trends. Moderator- Kenneth Reed, Director of Risk Management, Ohio Transit Risk Pool, Wadsworth, OH
Panelists- Sean O'Brien, President & CEO, @RISK (At Risk) Technologies, Dallas, TX
- Marlene Brehm, Senior Vice President, Sales & Marketing, @RISK (At Risk) Technologies, Dallas, TX
- Chris Mee, J.D., Assistant Vice President and Team Leader, Cyber Solutions Group, AON Risk Services, Chicago, IL
Closing Remarks from Legal Affairs Committee Chair1:15 - 1:30 p.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansRisk Management and Legal Affairs Joint Session
Remarks- Anthony A. Anderson, Partner, Thompson Coburn LLP, Washington, DC
Opening Remarks and Welcome from Risk Management Committee Chair1:45 - 2 p.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansRemarks- Mark A. Emmons, Director of Life Safety & Security, Indianapolis Public Transportation Corporation (IndyGo), Indianapolis, IN
ADA Update2 - 3 p.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansThe purpose of the ADA law is to make sure that people with disabilities have the same rights and opportunities as everyone else and that applies to public buses and rail transit systems. Learn what you need to know so that you can abide by ADA requirements. Moderator- Brian Clem, Director of Risk and Safety (CSO), Indianapolis Public Transportation Corporation (IndyGo), Indianapolis, IN
Guest Speaker- David Knight, Trial Attorney, Civil Rights Division, U.S. Department of Justice, Washington, DC
Bus Operator Assaults3 - 4:30 p.m.
Empire A, 2nd Floor, Hyatt Regency New OrleansNot a week goes by that we don't hear stories about bus operators and other transit workers being yelled at, spit on, and punched by customers. This panel will help you find resources and information about preventing attacks on transit workers. Moderator- Mark A. Emmons, Director of Life Safety & Security, Indianapolis Public Transportation Corporation (IndyGo), Indianapolis, IN
Panelists- Lisa Staes, Associate Director, Center for Urban Transportation Research, Tampa, FL
- Kevin P. Gaddis, Division Director Surface Operations, Transportation Security Administration, Springfield, VA
Reception at Hotel5:30 - 6:30 p.m.
Celestine C, 3rd Floor, Hyatt Regency New Orleans Continental Breakfast7:30 - 8:30 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansRegistration8 a.m. - 3 p.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansAutonomous Vehicle Technology8:30 - 10 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansDriverless cars used to be the sort of thing you would see in sci-fi films - not anymore. Hear how they are being operated by a transit system in a major U.S. city. Moderator- Mark A. Emmons, Director of Life Safety & Security, Indianapolis Public Transportation Corporation (IndyGo), Indianapolis, IN
Guest Speaker- Chris Barker, Vice President of New Mobility, Keolis Global Headquarters, Boston, MA
Break10 - 10:15 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansBreak sponsored by AON Risk Services 
Insurance Market Update10:15 - 11:15 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansListen to insurance leaders talk about past trends and possibilities for 2019. Moderator- Susan V. Lockwood, ARM, Manager of Risk and Claims, San Diego Metropolitan Transit System (MTS), San Diego, CA
Presenters- Dennis Mulqueeney, CPCU, Senior Vice President, Alliant Insurance Services, Inc., San Francisco, CA
- P.J. Skarlanic, CPCU, ARM, Vice President, Alliant Insurance Services, Inc., San Francisco, CA
Luncheon11:15 a.m. - 1 p.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansWhat Happens When Something Happens and You Need to File a Claim?1:15 - 2:30 p.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansBy anticipating emergency situations and knowing how to deal with them, you will be better equipped to serve your customers and the public and request assistance and by prepared. Session sponsored by March Networks Moderator- James Keane, General Manager, Operations Safety, Port Authority of NY & NJ, Jersey City, NJ
Panelists- Timothy H. Kelly, Executive Vice President, Operations, Public Safety & Customer Service, Metropolitan Transit Authority of Harris County (Houston Metro), Houston, TX
- John Connolly, Emergency Management Specialist/Public Assistance, Federal Emergency Management Agency (FEMA), Region VI, Denton, TX
Break2:30 - 3 p.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansBreak sponsored by Transdev North America 
Workers' Compensation and Returning Employees Back to Work3 - 4 p.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansWorkers' Compensation gives a financial incentive to employers to get their employees back to work on light duty. It saves them money. Listen to some important tips on how best to support those employees as they return to work. Moderator- Susan V. Lockwood, ARM, Manager of Risk and Claims, San Diego Metropolitan Transit System (MTS), San Diego, CA
Presenters- Sandy Rosenwinkel, Director of Workers' Compensation, Transdev, Lombard, IL
- Mary Faith Green, VP - Senior Claims Consultant, Lockton, Saint Louis, MO
AON Survey Update and Conversation4 - 5:30 p.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansCompared to other industries, the public transit sector faces some of the greatest exposure to the public. The AON public transit liability benchmark analysis examined ridership and operation claims for rail and bus transit agencies and was conducted in conjunction with the American Public Transportation Association. Moderator- Kenneth Reed, Director of Risk Management, Ohio Transit Risk Pool, Wadsworth, OH
Panelists- Otis Tolbert, Rail National Practice Leader, AON Risk Services, Owings Mills, MD
- Mario Richard, Actuarial Consultant, AON Risk Services, Dallas, TX
Reception at NOSH - New Orleans Social House6:30 - 8 p.m.Location: 752 Tchoupitoulas Street, New Orleans, LA 70130
(www.noshneworleans.com) Sponsored by Alliant and Price Forbes Continental Breakfast7:30 - 8:30 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansRisk Management Committee Business Meeting and Elections8:30 - 10:30 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansChair, Kathy Brittin Closing Remarks from New Risk Management Committee Chair10:30 - 11:30 a.m.
Imperial 5A-C, 3rd Floor, Hyatt Regency New OrleansClosing Remarks- James Keane, General Manager, Operations Safety, Port Authority of NY & NJ, Jersey City, NJ
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